Frequently Asked Questions
Delivery
We currently ship within the UK, Ireland, and the USA.
Please contact us at info@cellnutrition.com for order inquiries outside these countries.
We offer free shipping within the UK which is automatically applied at checkout.
For outside the UK, our shipping rates are calculated by UPS our shipment provider and are based upon the package weight and destination. For more information, please email info@cellnutrition.com
If your parcel is held at customs, you will be responsible for paying all import duties, customs, and local taxes.
UK orders are dispatched from our UK office via UPs.
Ireland orders are dispatched from our Ireland office via …
USA orders are dispatched from our American Office via …
The delivery time is estimated to be 1-2 working days, this may vary depending on your location and delivery times due to Covid.
We also offer a next day tracked delivery on orders before 12 pm for an additional £3.00.
Order Inquiries
Once your order has been dispatched, we will send you a shipping confirmation. When you receive the dispatch confirmation you will find a tracking number from UPS which will enable you to track and trace your order.
If it has been over 48 hours without an update, or you’re unable to locate your shipping confirmation email then don’t hesitate to send us an email at info@cellnutrition.com
If you would like to send orders to more than one address, please place a separate order for each delivery address.
If you’ve encountered any problem with your order, then we are here to help. Please send us an email at info@cellnutrition.com and we will do our best to amend the discrepancy as soon as possible.
Payment Methods
We accept all Debits and Credit Cards. PayPal is also available if it is more convenient for you.
If your payment didn’t go through, then don’t worry. Check that your card’s billing details matches what you’ve entered at the checkout.
If you cannot resolve the issue, then please contact info@cellnutrition.com
Most of our promo codes are unique and can only be used once against an order placed using the email address to which it was initially sent.
The promo code should be applied add to your basket before e checkout and the discount reward should be rewarded automatically.
Promotional codes are case-sensitive, so the code would need to be entered exactly as it appears.
We would recommend typing the code in manually, rather than copying and pasting it directly from the email.
If any other issues are occurring after this, then please don’t hesitate to contact us at info@cellnutrition.com
Refunds & Returns
Please try to make sure your order is correct prior to placing it as we have limited ability to amend orders once they have been processed.
Our team will do their best to make any changes required if this is possible. To start this process please send an email immediately at info@cellnutrition.com
Please note we do not take any responsibility for items lost or damaged when being returned to us. To avoid any potential problems, please ensure you pack the items securely and keep note of tracking reference numbers.
We do not offer refunds, however, will exchange damaged goods. You must notify us of any returns via email info@cellnutrition.com before sending back any items.
Return orders/exchanges will only be processed once the original goods have been received by us with and within 14 days and are in the original packaging and unused.
Please note we do not take any responsibility for items lost or damaged when being returned to us. To avoid any potential problems, please ensure you pack the items securely and keep note of tracking reference numbers.
Please get in touch with us as soon as possible through info@cellnutrition.com. We may require images of the damaged goods.
If you’ve encountered any problem with your order, then we are here to help. Please send us an email at info@cellnutrition.com and we will do our best to amend the discrepancy as soon as possible.
Refunds will be processed once the return has been received and processed. Notifying us of your return will help this process run smoothly and efficiently.
Refunds are processed back to the method of payment used when placing your original order and can take up to 14 days to show on your bank statement. Once your return has been processed, you will receive a confirmation via email.
Stocklists
Our products are sold in a variety of retail spaces. However, our online offers and promotions are exclusive and can only be used directly on our when you shop with us directly through website.
Our products are stocked in a number of retail places:
– Revital
– Natural dispensary
– Evolution Organics
– Keto Supplements
General
Yes, all Cellnutrition Lifestyle products are vegan-friendly.
We don’t supply samples. If you are worried about what product to take, then feel free to contact one of our team numbers members through our social media accounts and they will be happy to advise you on what products will best suit you.
We would recommend the Cellular Intelligence Bundle.
Bioavailability is how easily the nutrients are absorbed and utilized by your cells. All our products have high bioavailability meaning they are easily absorbed and utilized by your cells.
Yes, all our outer packaging for our products is recyclable.
All our products are 100% natural, harvested from nature, and contain 0% sugar, preservatives, additives, or artificial sweeteners.
This varies from person to person and between producs. We would recommend taking our products continuously for a month to see noticeable health benefits.
No, our minerals and Fats do not need to be consumed with food. We recommend taking our products before a meal.
Cellnutrition Minerals
Cellnutrition Hypertonic and Isotonic Marine Plasma are ionic mineral solutions harvested 30M beneath oceanic plankton blooms. They each contain 78 ionic Minerals and Trace Elements.
Cellnutrition Hypertonic Marine Plasma is 100% pure, mineral-rich seawater. The high concentration of ionic minerals is quickly and directly absorbed into your cells, providing a revitalising effect.
Cellnutrition Isotonic Marine Plasma is 29% seawater and 71% spring water. It is mixed with carefully chosen spring water so that it matches the concentration of elements within your blood and extracellular fluid. It has been used for over 100 years, supporting the body at the cellular level.
Cellnutritions minerals contain all 78 ionic minerals and trace elements your cells require in the correct proportions.
If you are concerned about taking other supplements, then don’t hesitate to contact us through email or our social media accounts and we will put you in touch with our nutritionists.
Yes, the ampoules are recyclable glass.
This varies. Generally, people take one ampoule of hypertonic in the morning and one ampoule of isotonic in the evening.
Both Hypertonic and Isotonic contain 78 minerals and trace elements.
The difference between the two products is the concentration of minerals and trace elements.
Isotonic contains a concentration of minerals that mirrors the body’s internal terrain as it is 29% seawater and 71% spring water. Hypertonic is three times this concentration as it is 100% seawater.
Due to these different concentrations, each product has a different effect on your cells. Isotonic is more slowly absorbed aiding cellular repair while hypertonic is quickly absorbed by the cells, having an immediate revitalizing effect.
Our seawater has been harvested for more than 110 years from a particular plankton bloom using the same harvesting method developed by René Quinton. No other seawater product available has this level of history, credibility, and research behind it.
We recommend you take all our products neat, as they are provided in a concentration perfect for your cells to absorb.
Our minerals are harvested at a depth of 20m-30m in the plankton bloom to ensure the best concentration of minerals. This seawater is transported under strict conditions to pharmaceutical laboratories at Laboratories Quinton International SL in Alicante, Spain. Here, it undergoes cold micro-filtration to ensure its purity and preserve its organic qualities and becomes Cellnutrition Hypertonic. Cellnutrition Isotonic is created by mixing the seawater with spring water to reduce the concentration of minerals to match that of human blood plasma and extracellular fluid. These waters are then sealed in special glass vials to preserve effectiveness.
Cellnutrition Sprays
Our skin sprays are not recyclable.
It hydrates your skin cells while proving all 78 ionic minerals and trace elements that help protect your skin from damaging external factors such as the sun. It helps treat wounds, skin burns, sunburns, and cold sores.
Yes. Cellnutritions dermo skin spray now comes in 100ml bottles meaning you can take them on flights easily.
Cellnutrition Lifestyle Hypertonic Nasal Spray helps treat active infections within the nose and sinuses when you are ill.
Cellnutrition Lifestyle Isotonic Nasal Spray helps to prevent infections if used daily.
All our sprays are 100% natural and safe for everyone from babies to the elderly.
The paediatric nasal spray is designed with a low-pressure spray that gently cleans and hydrates the baby’s nasal airways.
Cellnutrition Omegas
Yes, the bottles are recyclable glass.
Cellnutrition Omega is suitable for all ages, from infants to the elderly.
Cellnutrition Omega kids are recommended for those of 3+ and have the addition of specific vitamins and minerals to aid growth and development.
Omega Oil should be stored at room temperature. Once opened keep refrigerated and consume within 2 months.
Yes. There are many benefits of supplementing Essential Fatty Acids as they are important for the developing foetus. We recommend consulting with your healthcare practitioner before altering or supplementing your diet, especially when pregnant.
Yes. There are many benefits of supplementing Essential Fatty Acids as they are important for the developing foetus. We recommend consulting with your healthcare practitioner before altering or supplementing your diet, especially when pregnant.
Cellular Intelligence™ Collection
Yes, However the Cellular Intelligence bundle is designed to provide all the essential components your cells require to build an ideal foundation for cellular renewal, restoration, and repair.
If you are concerned about taking other supplements, then don’t hesitate to contact us through email or our social media accounts and we will put you in touch with our nutritionists.
Store Hypertonic & Isotonic marine plasma at room temperature.
Cellnutrition Essential Fatty Acids should be refrigerated and used within two months.
We recommend taking our Hypertonic ampoules and Omega Oil in the morning and the Isotonic ampoules in the evening.